Question 1

que formas de pago aceptas?

Accepted Answer

Aceptamos
∙Paypal
∙Visa
∙MasterCard
∙American Express
∙UnionPay
∙Descubrir
∙JCB
∙Diners club Internacional

Question 2

• ¿A dónde realizan envíos?

Accepted Answer

Enviamos a todo el mundo.

Question 3

¿Comprar en su sitio es seguro?

Accepted Answer

El protocolo de seguridad protege todos los pagos y transacciones de comercio electrónico con: 
Certificación PCI DSS Nivel 1 (Estándar de seguridad de datos de la industria de tarjetas de pago): garantiza que todos los procesadores de pagos transmitan datos transaccionales y de usuario a través de entornos seguros
Monitoreo continuo de transacciones, buscando ataques y vulnerabilidades en el sistema
Análisis de datos para bloqueo de fraude
Aprendizaje automático para la prevención del fraude
Auditorías de terceros y programas de recompensas por errores para identificar vulnerabilidades durante el desarrollo y más allá

Question 4

Where do you ship from?

Accepted Answer

We ship from our location in Edmonton, AB, Canada.

Question 5

Can I track my order?

Accepted Answer

Yes! You will be sent a tracking number after your order has been shipped.

Question 6

How frequently will new products launch?

Accepted Answer

All of our products are designed, from idea to sample, by Wid Eriksen. Because of this, it does take longer for products to get from concept to the website. We appreciate your patience and continued support as new products are consistently in development.

We will be doing seasonal launches 1-2 times per year. As WATERINDESERT grows, you can expect this to increase ;)

Question 7

I don't love my order or I got the wrong size. Can I return it?

Accepted Answer

Not a problem. We want you to be satisfied with your purchase from WATERINDESERT. You can fill out the return form below.

If you have further questions or feedback, please contact us at info@waterindesert.com.

Preguntas más frecuentes